Aug 19, 2009

Waiting

I'm done waitressing. My last day was on Sunday. You know how people have acid flashbacks? I have waitress flashbacks. Like sometimes I'll wake up in cold sweat and think I pressed the Side of Rice button when I should've pressed Side of Fries. I mean, I also have acid flashbacks but that's a different story.

Little things are coming back to me about the whole experience too. Like how remarkably feminist I am in (seeming) comparison to the other waitresses. I vividly remember one day when Adrienne was filling the soda machine with ice and dropped the bucket into the top of the machine.

She yelled out, "Oh my god. I can't reach. I need a boy!"

With this incredulous attitude that came out of NOWHERE, I strode up to the machine and pulled the bucket out, being quite taller than she. Then I said, more obnoxiously than I had liked, "You need a what? What do you need?"

"Or a...tall person..." she replied sheepishly.

"That's right."

Then I stalked off to serve my table, mentally scolding myself for acting so high and mighty.

But I kept doing stuff like that.

One day, I passed Heather taking a breakfast order from a grouchy middle-aged man. She was asking the standard questions you're supposed to ask, how would you like your eggs? Sausage or bacon? White or wheat toast? Butter or jelly?

And the guy just interrupted her and snapped, "Hey Blondie, why don't I talk and you write?"

I did a double-take and without thinking back to my "the customer is always right" training, I told him, "Hey, you don't talk to her like that." He wanted to see the manager. There were issues. But it felt totally right.

Then there's my whole deal with the correct term: waitress or server. I mean it's server if we're thinking political correctness and whatnot. But it's no coincidence every "server" I worked with was a young, attractive, skinny woman between the ages of 18 and 35. I don't dare put myself in that category, out of fear, because that can only mean I was yet another one to be gawked at and judged every single minute. It has to be different with guys. Waiters and servers. It has to be different.

We're very aware of the customers that watch us, that hit on us, that relish asking for each extra sauce one by one so they can watch us walk away (which we see in the mirrored wall) while they laugh with their buddies, that treat us like we all got pregnant in high school and are too dumb to go to college, especially when they give us their orders very slowly and repetitively, while I scold myself for even caring about the stereotypes and the commonly held beliefs.

There's a stigma to the waitress. There's a sexuality to the waitress. There's an urgency, an excuse to behave badly, a reason for mothers to feel the satisfaction of having someone else clean up their kid's mac&cheese mess after dinner. That is what the waitress is for.

There are people who just come out to eat and don't give their waitress a second thought.

But there are also people who come in to eat every day who complain about the food, who bitch about the wait, who shiver and say it's too cold in here, who want to see the manager, who want to used expired coupons, who loudly declare they're never coming back again, and you wonder why the fuck they come in to eat there every day if they hate it so much until you realize they have no job and no family and it's actually the best part of their day to come in and bitch and moan and feel like they have control over SOMETHING because they don't have control over anything else, so you pity them and deal with them because you know that letting them use you makes their day a little better, so you wait for them to come in.

We're all just waiting.

Really, this job taught me a lot about myself. I recommend waitressing to everyone because it's a very eye-opening experience to get to know yourself. I know the things I SHOULD'VE done...jobs with in-office experience...internships...grad school research...comp topic searching...but all I wanted to this summer was waitress, quite inexplicably. It was, in my mind, the biggest way I could push myself over the summer.

In any case, the job was enjoyable enough and certainly made me grow. My attitude going out to eat has become much more aware and empathetic now. And I'm better at small talk with people now, I think. I'm glad I did it. I kept the apron.

5 comments:

  1. I get waitress (well, hostess) flashbacks, too! One of my responsibilities was to answer the phone, and for months afterward I would jump whenever the phone rang in a restaurant. Way to not let people push you around for having breasts.

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  2. I always wonder about the pros and cons to being a server at a country club vs. at a normal, tipping restaurant.

    I like knowing the people, knowing what they will order everytime they are there (which is often several times a week if not every damn day), and knowing their names. We are urged to learn names as quickly as possible and refer to everyone as Mr./Mrs so-and-so. That's several hundred names and faces to learn....thankfully the people that come in everyday are very different kinds of people who are there, oh say once a month.

    The downside to that is that while we are expected to learn--with time--who these people are without the luxury of nametags, they aren't expected to know our names. There are about 10 servers, then a few bartenders, busboys, etc....and we all wear nametags and we see these people all the time and yet "Excuse me, miss!" and then my favorite--the hand raise or even worse, the finger snap.

    I got snapped at once. I glared at him for a good 10 seconds before moving from my position to walk over to the asshole. Sadly, it wasn't the only time he snapped his fingers at me.

    The women are 100% worse than the men, though. There are these two ladies who are always there and always together and one day they said to me--when I approached their table to see if they needed anything--that "this chicken salad is the worst I've ever tasted"

    What I should have said: "I'm sorry Mrs. R, would you like me to get you something different?"

    What I did say, knowing that all these bitches do is complain about every damn thing: "I don't doubt it, Mrs. R." and walked away.

    THEN! The next day this little French lady who had been at the same table came up to me in one of the rooms in the country club, we were the only two people around, and she said to me:

    I zink your answer to zose ladies was very good! Zey always complain about everyzing and zey are awful! Eet ees not your fault! Eet ees ze kitchen's fault! Eef zey want to complain zey should do eet to ze managers. So zat was a good reponse, zey are crazy.

    I wanted to give her a huge hug and ask her to clone herself and then maybe the world would be a better place.....the world of servers and restaurants anyway.

    [/ramble]

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  3. edit: different kinds of people than the ones who are there oh say once a month*

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  4. Your writing makes me feel better about the banality of my Sandwich Artist life.

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  5. I hate working at a country club so much, but it is a lot better than working at a restaurant [I've done both]. When I left the country club this summer, one of the bitchiest members told me that she was sad that the club would be loosing me, because I knew what I was doing and i was friendly. So, bo-yah to all the other bitchy servers who disliked me because of how I got the job. [I know the manager, he's a family friend]

    And, I kept a shirt, an apron and my name tag from my first summer as a country club server, and the tie, vest, shirts and name tags from my second job.

    STICK IT TO THE MAN, MAN
    :)

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